android

The potential of a TV to display an image is one of the most crucial features, but if your Samsung TV has a black screen, the issue is likely far more serious than just a visual issue.

It is fun to watch TV on a bigger screen. However, there are occasions when no matter what you do, nothing appears on your screen. Many Samsung owners suffer from the dreaded Black Screen of Death.

You may learn the reasons behind the black screen problem and Samsung TV with sound but no picture of its solutions, and how to resolve it on this page.

Contents show

1 Why Does ‘Samsung TV With No Picture’ Happen?

2 Fix: Samsung TV With Sound But No Picture

2.1 1. Verify That Cables Are Properly Connected
2.2 2. Implement a Soft Reset
2.3 3. Reset the factory settings
2.4 4. Reboot your Samsung TV
2.5 5. Disable the power saver mode
2.6 6. Pull the One Connect Box off
2.7 7. Change The Sleep Timer Settings to Off
2.8 8. Select the Proper Source
2.9 9. Examine the HDMI Cable
2.10 10. Change Your Wall Outlet
2.11 11. Replace the Remote’s Batteries
2.12 12. Update the Firmware on your TV
2.13 13. Try a different external device.
2.14 14. Verify the TV’s backlight
2.15 15. Ask the Help Desk

3 Conclusion

4 FAQs

4.1 Why Does My Samsung TV Have Sound But No Picture?
4.2 What Do You Do If Your TV Has Sound But No Picture?
4.3 Why Is My Samsung TV On But Has A Black Screen?
4.4 Why Is My TV Screen Black But I Can Hear Sound?
4.5 What Causes Black Screen Of Death?

Why Does ‘Samsung TV With No Picture’ Happen?

Several problems might cause your Samsung smart TV display to go dark. Always double-check your connections.

And if you keep running into this problem, get in touch with Samsung for assistance.

When the input source cannot transmit the data to the TV, a Samsung TV black screen of death will appear. The faulty input source or a hardware issue might be the major offender, though.

As a result, most consumers believe this problem cannot be fixed.

Cable issues: One of the most frequent reasons for a black screen is the possibility that a loose or broken cable is to blame.

Try removing and replacing all of your cords; this should fix the problem. And then check by using the menu button.

Error in the Source: This difficulty may be caused by a source issue; to verify if your source is the problem, click the menu button on your Samsung remote control. If a menu displays at the top of your TV screen, your source is the likely culprit.

Incorrect input settings Your TV’s black screen of death might be caused by incorrect input settings. Try changing the TV’s input settings.

Sleep timer or power-saving mode: If your TV screen suddenly dark randomly, it may be because the energy-saving mode or sleep timer is on. To fix your problem, attempt to disable these features.

Outdated software: If the firmware on your television is out of date, this might be the reason why you are experiencing black screen problems.

If there is one, check for the most recent update, and install it to resolve this problem.

Hardware malfunction: In certain instances, when a television screen turned dark, hardware failure was to blame.

A defective TV panel, circuit board, or power lead on the TV might cause hardware failure.

Fix: Samsung TV With Sound But No Picture

To repair the Samsung TV’s black screen of death, You must use your smart TV by these instructions:

    Verify That Cables Are Properly Connected.Implement a Soft ResetReset the factory settingsReboot your Samsung TV.Disable the power saver mode.Pull the One Connect Box off.Change The Sleep Timer Settings to OffSelect the Proper SourceExamine the HDMI CableChange Your Wall OutletReplace the Remote’s BatteriesUpdate the Firmware on your TV.Try a different external deviceVerify the TV’s backlight.Ask the Help Desk

See also  17 Fixes: Smart TV Not Connecting To WiFi Network

1. Verify That Cables Are Properly Connected

android

The main reasons for Samsung’s dark screen problem are poor cable connections. Therefore, you must check each cable connected to your Samsung TV.

Check to check if any wires are broken or loose. Replace any broken wire with a new one if you find any. 

Additionally, if all the cables are in good shape and you still have problems, take all the cords off your TV and then correctly reattach them to the cable box.

Unplug all wires from any external devices linked to your TV and check that the connections are clean. If they are filthy or dusty, cables might also result in a dark screen.

2. Implement a Soft Reset

android

If your Samsung TV has a black screen problem, it can just be a short-term fault or defect. You can also resolve this problem by doing a soft reset. Certain users recognized this step as one of the most successful steps.

Observe the instructions below to execute a gentle reset;

    After waiting for 60 seconds, unplug the power cable from the TV.After that, try plugging the power cable back into the socket to see if the problem still exists.

3. Reset the factory settings

On your Samsung TV, try doing a factory reset (but only if you can reach the settings). However, you must be aware that if you reset the TV to its factory settings, all your data, files, and saved contents will be erased.

However, you can not help but wonder: How Do I Reset My Samsung TV When the Screen Is Black?

Well, if you can view the menu by pressing the Menu button and can access the settings when your TV has a black screen issue, you can factory reset your TV; just follow the instructions;

    Press the button on your Samsung smart TV to on.Now, for 12 seconds, press and hold the exit button on your Samsung TV remote.You will now see the prompt for a factory reset.To reset your Samsung smart TV, choose ok.

Alternatively:

    Switch off your Samsung smart TV first.Now, simultaneously push the info, menu, mute, and power keys on your Samsung TV remote.Press the mute>1>8>2>power button on your Samsung remote.Your Samsung television will now reboot in service mode.Go to choices now and choose “factory reset.”

If you can see the menu, proceed as follows.

    Press the Menu button on the controller or remote that came with your Samsung.Then navigate to settings and then select Support from the menu.Select Reset after that, and then input your pin (or 0000 if you have never set one).

Your TV will reboot after inputting the pin after the reset procedure has finished.

4. Reboot your Samsung TV

Some customers believe that turning the TV off and back on reboots it; however, it is a trap. You must do the following to properly and successfully reset your TV:

    Pull the power line from the outlet and unplug the TV.Hold down the power button (on the remote control for your TV) for at least 30 seconds.Afterward, re-plug the TV’s power cord into the socket.

5. Disable the power saver mode

Utilizing the power saver, eco, or energy-saving modes can reduce energy use. It also lessens eye strain.

However, several customers claimed that turning off power saving was the solution to their black screen problem. 

The power saver feature on your TV can be to blame for the problem with the black screen. Try to deactivate it by doing the below-listed methods;

    Select Settings by pressing the Menu button.Then go for Energy Saving Mode and disable it.

See also  Best Ways To Turn On Predictive Text On Android

6. Pull the One Connect Box off

android

Disconnect all the cords connected to your ONE connect box and TV, including the power cord, if you use a One Connect Box.

If you notice a message or image on your TV screen after unplugging the cords, your One Connect Box has to be replaced.

However, suppose your Samsung TV screen is attached to a power source. In that case, your One Connect Box is unplugged, and no notification appears on the screen.

You should either contact your local Samsung service center or continue with the remaining procedures.

7. Change The Sleep Timer Settings to Off

You might find it helpful to disable the sleep timer, so follow the instructions below on your Samsung TV.

    Click the Menu button, then select System.Then look for the Time option.Go to the Sleep Timer option right now.From the list, choose Off.

8. Select the Proper Source

There are certain chances that the black screen problem you are experiencing is a direct result of your selection of another source.

If possible, try pressing the Source button on your remote. Choose the appropriate source, then determine whether or not the problem is fixed.

Go to the settings and select Sources > TV if you can reach the TV settings, but the problem is still present. And then proceed to the following step if you still have the same problems.

9. Examine the HDMI Cable

android

Some Samsung TV models come with the option to test the HDMI cable when the most recent update is installed.

However, skip this step and continue next if your TV model does not offer this test option or is not connected through an HDMI connection.

To do so;

    Ensure that the HDMI settings for the cable you want to test are selected for your TV’s source input.Now locate the Support option under Settings.Move on to the Self Diagnosis option after that.Then click Start Test after selecting HDMI Cable Test.You must replace the cable if it indicates defective or poor.

10. Change Your Wall Outlet

android

It is possible that the power outlet where your TV’s power cable is connected has a problem or cannot handle the voltage. And the reason why your television is displaying you a blank screen is that.

Attempt to use a different power outlet for your TV’s power cord. And, if you’re still having the same issue, then continue to the next step.

11. Replace the Remote’s Batteries

Some customers said that simply changing their remote batteries allowed them to resolve the black screen problem.

It sounds absurd to think that changing the batteries may resolve the problem, but what if doing so resolves the black screen issue with your remote?

Give it a go; maybe it will work for you. Simply swapping your remote’s old batteries for new ones is all necessary.

12. Update the Firmware on your TV

Your TV may be experiencing a software glitch, and this kind of software malfunction is always resolved by the most recent software update for the Device.

Check to see whether Samsung has released any new updates. To verify the most recent update;

    On your remote, use the Menu button to access the settings.Find the Support option now, select Software Update, and click Update Now by pressing the Enter/Ok button.

If any new software updates are available from Samsung, they will begin downloading automatically. If not, carry on to the next step to solve the problem.

13. Try a different external device.

Try connecting a different device to your TV if your TV does not have an HDMI cable test or if you still experience problems after doing the HDMI cable test. There is no problem with your TV operating properly and showing the picture. 

See also  What Happens When You Block A Number On Android? Ultimate Details

Perhaps the external gadget or your cable is to blame for the blank screen. By following all the instructions in this post, try to identify the problem’s cause and resolve it.

14. Verify the TV’s backlight

android

This type of error can be caused by a defective or malfunctioning TV backlight, so turn on the TV and use a flashlight while holding it 1-2 inches away from the screen to inspect.

Additionally, if you can see an image on your television’s screen (where the flashlight is pointed), your LCD backlight is probably faulty. 

Find a Samsung service facility or repair business to fix your TV, as described below.

15. Ask the Help Desk

After completing all the processes above, the final step is to get in touch with Samsung customer service. 

You can ask them to send specialists to fix the black screen error after you have completed all of their suggested troubleshooting methods and have followed all of their advice. 

We hope this will be useful, and you will start streaming your shows and movies again.

Conclusion

The no picture with the sound problem on Samsung TVs is a display issue. It happens as a result of a loose cable or hardware issue.

However, if the wires are properly inserted into the ports, you may quickly resolve this problem. 

This problem may also be avoided by switching the input source and properly configuring all the features. Disable all of the power-saving options on your TV for optimal performance.

The most recent adjustment also reduces the likelihood of experiencing a black screen.

Therefore, be careful to update your smart TV constantly. Conduct a factory reset to restore the TV to its factory default settings.

Finally, you should take your Smart TV to the shop for routine maintenance or, better yet, get a replacement. 

FAQs

Why Does My Samsung TV Have Sound But No Picture?

You need to reset your Samsung TV if it just has sound. Wait 60 full seconds after unplugging your TV. Press and hold the power button for 30 seconds with the TV unplugged. 
After the 60 seconds are complete, plug your Samsung TV back in.

What Do You Do If Your TV Has Sound But No Picture?

Remove the TV’s power cord from the outlet. While the unplugged, press and hold the TV’s Power button for 25 seconds. Then, plug it back in. Reconnect the cable after releasing the power button. 
Check whether there is an image on the screen by turning on the TV manually or with the remote control.

Why Is My Samsung TV On But Has A Black Screen?

A blank screen can indicate that the TV is off, but if it makes a sound, you know that is not the case. It is likely that your external device, not your TV, is the cause of your TV’s black screen even when it is turned on.

Why Is My TV Screen Black But I Can Hear Sound?

Verify that the Power Saver/Energy Save Mode switch is set to OFF. While the screen is off, some TVs continue to broadcast the sound. Turn Sleep Timer OFF if it was accidentally turned on. The TV can occasionally turn off by pressing the remote’s sleep timer.

What Causes Black Screen Of Death?

Numerous factors, including overheating, update problems, power supply problems, and software or driver faults, can cause the dreaded “black screen of death” (BSOD). Fortunately, you can typically fix it. You should take it to a repair shop if it starts to happen more regularly since you could have a hardware problem.

TECH NEWS RELATED

Deals: Samsung's New Winter Sale Has Major Discounts on TVs, Monitors, and More

Samsung today began a new winter deals event, offering sales on TVs, tablets, monitors, memory, audio accessories, and more. The “Discover Samsung” event is set to run through December 15 and introduce new deals of the day every day of the sale. Note: MacRumors is an affiliate partner with some ...

View more: Deals: Samsung's New Winter Sale Has Major Discounts on TVs, Monitors, and More

Celebrate our 1,000,000 YouTube subscriber milestone with us and win!

Digital Trends 1,000,000 YouTube Subscriber Giveaway! ? We did it! On November 27, 2022, the Digital Trends YouTube channel reached a major milestone: 1 million subscribers! We’ve been counting down for weeks, and now that the moment has finally arrived, we’re ready to celebrate with those who helped us ...

View more: Celebrate our 1,000,000 YouTube subscriber milestone with us and win!

Samsung is asking iPhone users to try out the One UI on iPhones

Samsung found a new subtle way to roast Apple by asking iPhone users to try the One UI. The company has an official landing page to promote a feature that allows iPhone users to explore the Samsung Galaxy One UI, messages, and camera features. On the page, a QR ...

View more: Samsung is asking iPhone users to try out the One UI on iPhones

Three features I wish Samsung would collaborate on with Google

Of late, Samsung has been working extremely closely with Google and Microsoft. The South Korean firm co-developed Wear OS 3 with Google, gaining one-year exclusive access to the new wearable operating system for its smartwatches. From time to time, even Microsoft releases new features exclusive to Samsung Galaxy devices ...

View more: Three features I wish Samsung would collaborate on with Google

New Pixel Fold leak confirms wider aspect ratio than the Z Fold 4’s

Samsung will get some competition in the foldable phone market segment next year from Google. The maker of the Android OS plans to release its first foldable phone in 2023, and more leaks are starting to paint a clearer picture of what device Google will use to compete with ...

View more: New Pixel Fold leak confirms wider aspect ratio than the Z Fold 4’s

Grab This 58-Inch Samsung 4K TV for Just $360 During 1-Day Deal at Best Buy

Upgrade your entertainment space and stream your favorite content in 4K.

View more: Grab This 58-Inch Samsung 4K TV for Just $360 During 1-Day Deal at Best Buy

Don’t miss out on Samsung’s last winter sale of the year!

The “Discover Samsung” sales event is about to return one last time before 2022 comes to an end. In a little over an hour from publishing this story, Samsung USA plans to kick off its winter sale event to celebrate the end of 2022 with hot deals. The event ...

View more: Don’t miss out on Samsung’s last winter sale of the year!

Top Android phone leaker busts chops – calls out Samsung Galaxy S23

"Facts are weapons that can pierce any beliefs, rumors, and fantasies"

View more: Top Android phone leaker busts chops – calls out Samsung Galaxy S23

ESL and Qualcomm has teamed up with Samsung for the SnapDragon Pro Series

Samsung announces winners of fifth annual Best of Galaxy Store Awards

Samsung Galaxy M04 India launch date confirmed, pricing teased

Samsung invites startups to work in Govt Digital India stack

Apple iPhone can experience Samsung Galaxy One UI

SamMobile Holiday Gift Guide – Best 2022 festive season gifts

BREAKING: Samsung Good Lock might finally be available in your country!

Samsung Galaxy Watch5 Pro promises to help users stay connected outdoors

Galaxy Z Flip 3, Z Fold 3 are Samsung’s latest phones to get December 2022 security update

Apple working on a 20-inch foldable MacBook with Samsung’s OLED panel

Samsung is Qualcomm’s official partner for Snapdragon Pro Series gaming league

Galaxy A14 5G’s Exynos 1330 processor is a good improvement over Exynos 850

OTHER TECH NEWS

Top Car News Car News