Car enthusiasts and critics often have particular interests that don’t always align with the average driver. It is at times the case that a car loved and praised by reviewers will fail to make an impact with the general population. The public might not be entirely ready for a new driving experience or might not have similar needs as professional drivers. That is the case with these three luxury cars that Consumer Reports covered positively, but whose owners regret the purchase and would not buy again.

What does the owner satisfaction category rank?

Consumer Reports is one of the most well-respected automotive review publications whose opinion holds high respect among industry experts and everyday drivers. Its annual Owner Satisfaction Survey is one of the most crucial surveys for new car shoppers, since it helps the site improve their chances of finding ideal compatible car matches. In the survey, Customer Reports inquiries car owners on the various car aspects to determine if the owners could purchase that same car again.

The answers provided by the car owners aid in determining the owner-satisfaction rating, which helps predict how a particular model will satisfy buyers. Among the factors ranked in the survey include:

  • Driving experience. The survey judges the overall driving feel, Including acceleration and handling.
  • Comfort. The survey also ranks how comfortable the car feels, judging the seat comfort, noise, climate control, and ride.
  • Styling and design. How it looks on the inside and the outside.
  • Value. The survey also tries to gauge whether the car owners feel they got what they wanted, compared to the price they paid.

The driver satisfaction score

While the owner satisfaction score reviews how car owners feel about their purchase, the driver satisfaction score predicts the reception a car will get from drivers by analyzing the features and capabilities of the vehicle. Consumer Reports’ driver satisfaction score is a comprehensive review of how it thinks a car will perform in various situations and accounts for most practical needs.

Consumer Reports: Excellent luxury cars that no one likes

car shopping, consumer reports, luxury cars

2021 Acura ILX A-Spec | Acura

1. Acura ILX

The Acura ILX is a small luxury sedan that Consumer Reports praised for its “excellent” driver satisfaction score. However, despite these high marks, many owners regret their purchase of the ILX. According to Consumer Reports, Acura ILX proves it is a fool’s errand to try making a premium model from the previous generations of Honda Civic.

2. Infiniti Q50

The Infiniti Q50 is a compact luxury sports sedan from Nissan. It is one of the better models from Nissan and even comes close to the spirit of other established German Competitors. It is affordable against its peers, offering V6 engine power at the price of competing rivals’ four-cylinder engines. Therefore, creating an edge in outright acceleration but sacrificing fuel economy. Despite its high marks from Consumer Reports, the Infiniti Q50 has not been well-received by drivers. Its owner satisfaction rating is among the lowest in the luxury compact sports sedan category.

3. Lexus LS

For nearly three decades now, the Lexus LS model epitomized excellence and luxury-car serenity, characterized by its pampering ride, rock-solid reliability, and whisper-quiet powertrain. However, the LS fifth-generation strays from the tradition, piling on compromised seating, a significantly less cushy ride, and complicated and distracting controls. With this shift in direction, the Lexus LS’ owner satisfaction rating has plummeted, making it one of the least-liked luxury cars on the market, according to Consumer Reports.

These three cases prove why reviewing the driver satisfaction score alongside the owner satisfaction score before making a purchase is crucial. This measure will give you a feel of the reception experts anticipate and how owners feel about their purchase. It will also help avoid making a regretful purchase.

TECH NEWS RELATED

SpaceX on track for three launches from three pads in one week

SpaceX is on the cusp of launching three Falcon 9 rockets in a handful of days. Minor issues with two of the three missions, however, have complicated the already hard process of coordinating so many launches at the same time. For many reasons, rocket launches are an inherently difficult ...

View more: SpaceX on track for three launches from three pads in one week

Matter Energy Developing India’s First Liquid-Cooled Electric Motorcycle

The Indian tech startup is expected to unveil the finished product in November, 2022.

View more: Matter Energy Developing India’s First Liquid-Cooled Electric Motorcycle

Replaced my 2012 Fortuner with a 2022 Fortuner 4x4: First impressions

The brakes on the 2020 Fortuner are far better than the 2012 model. BHPian keerti_ck recently shared this with other enthusiasts. Bought the Mighty Fortuner home! Finally, after long PDI’s and couple of sleepless nights, we finally took delivery of the vehicle on Wednesday afternoon. Delivery was done at ...

View more: Replaced my 2012 Fortuner with a 2022 Fortuner 4x4: First impressions

Gear Maker DXR Introduces The Crunck Waterproof Motorcycle Sneaker

These waterproof riding sneakers are equipped with all the essential safety features, and won’t break the bank.

View more: Gear Maker DXR Introduces The Crunck Waterproof Motorcycle Sneaker

Selling Your Car? Here’s How to Transfer Car Ownership in Malaysia at JPJ & Online

So you’ve decided to sell your car and upgrade it to something that better suits your needs. Most often, when you sell it to a used car dealer or a platform like CARSOME, we’ll take care of all the necessary processes including transferring the car’s ownership.  But how do you ...

View more: Selling Your Car? Here’s How to Transfer Car Ownership in Malaysia at JPJ & Online

Audi Malaysia introduces #ReadyToDrive campaign

KUALA LUMPUR: PHS Automotive Malaysia (PHSAM) has announced its #ReadyToDrive campaign with a focus on safety, reliability and peace of mind for Audi owners. This marks the first aftersales initiative by PHSAM since representing the Audi brand for wholesale, marketing and aftersales in Malaysia in July 2022. The #ReadyToDrive ...

View more: Audi Malaysia introduces #ReadyToDrive campaign

All-new 2023 Toyota Vios (D92A) launched in Saudi Arabia with Myvi's 1.3L engine!

Image source: Mechanic1553 Here goes the all-new 2022 on its worldwide adventure, and this week it landed in the hot scapes of Saudi Arabia (sold there as the Yaris); replacing its long-overdue predecessor and to refresh the fight against the and . Though safety and creature comfort kits differ ...

View more: All-new 2023 Toyota Vios (D92A) launched in Saudi Arabia with Myvi's 1.3L engine!

Car number change for De Pasquale at Bathurst 1000

Tony D’Alberto (left) and Anton De Pasquale (right) Anton De Pasquale and Tony D’Alberto will drive with a different number on their Shell V-Power Racing Team Mustang at this weekend’s Repco Bathurst 1000. De Pasquale’s Dick Johnson Racing Supercar is normally entered as #11 but will instead run with ...

View more: Car number change for De Pasquale at Bathurst 1000

Murphy still understanding modern Supercar ahead of Bathurst 1000

Tesla Model Y leads Europe EV sales, plug-ins reach one in five cars sold

Video: Fitting bucket seats into our BMW 3 Series Project Car

Possibly the Oddest Camaro Ever Made

Briggs' Mono supercar on sale in Malaysia and Singapore

Subaru WRX 2023 review: tS Sportswagon long-term | Part 1

Tesla Model Y joins broadest EV hire fleet in Australia first

Automated cell sorting tech finds new life in old EV batteries

Ford targets Tesla with startup culture shift

Nissan Updates News Archive, Now Goes All The Way Back To 1961

Can You Still Order a 2023 Ford Maverick Hybrid?

Tata Safari Storme 1 lakh km service: 2 important updates

OTHER TECH NEWS

Top Car News Car News