When attempting to connect to PlayStation Network, if you see the message “PlayStation Network Sign-In failed,” you are thinking, how can I resolve this? In this case, you have come to the right page for the answer.
Many users reported encountering the “PlayStation Network Sign-In Failed” issue when attempting to connect to PlayStation Network or PSN. This problem implies that you cannot sign in to PlayStation Network for various reasons, leading to the appearance of this error message. This error might be caused by several things, such as faulty PlayStation system files or WiFi/router issues.
But before we jump on the solutions to this annoying error, let us first check the causes behind this error.
Reasons Causing PlayStation Network Sign-In Failed Error Message
- Login Credentials are not matching.
- Internet Connectivity issue. (Internet Speed)
- The IP address has been blocked by PSN.
- PlayStation server network issue.
How To Fix PlayStation Network Sign-In Failed Issue
Try the below-listed fixes to the issue that prevents you from logging in to your PlayStation.
Fix 1: Verify & Update Your PlayStation Network Account Info
Your information is stored and synced on your PlayStation Network (PSN) account, allowing you to purchase and download demos, movies, music, and games online. The error was probably brought on by your hasty decision to begin gaming on a recently purchased console without first verifying your PSN account.
To resolve this problem, perform the updates and verifications listed below on your PSN account information.
- Check your email inbox on your device. When signing in, use the exact email address to create your PSN profile.
- Find the email issued by PlayStation in your inbox. Searching for “Sony” or “PlayStation” in the search field makes this simple to perform.
- The email will ask you to validate your email address. Verify your account info by hitting the email’s “Verify Now” button.
After confirming, you shouldn’t get this “PlayStation Network Sign-In failed” message again.
Fix 2: Set Your Log-In To Automatically
- Open PlayStation (PS4) and navigate to “Settings,” and then click on “User.”
- Now choose “Log-In Settings” and select the option “Log-In PS4 Automatically.”
- Once finished, restart your PS, go into “PlayStation Network,” and see if the issue has been fixed.
Fix 3: Update Your PlayStatio’s Software
This error may be brought on by outdated or damaged PlayStation system software. This PlayStation network sign-in failed error can be fixed by upgrading the PlayStation system software.
- Open PlayStation (PS4/PS5) and navigate to “Settings.”
- Now click on “System Software Update.”
- Tap on “Update Now.”
- Choose “Update Using the Internet” to update the console” and stick to the on-screen instructions.
- Once done, restart PlayStation and log in to your PS4 console again, and check if the problem is resolved.
Fix 4: Change the DNS Settings
- Open PlayStation and navigate to “Settings,” and then click on “Network” and now choose “Internet Connection Setup.”
- Choose “Use WiFi,” then opt for “Custom,” then select the Wi-Fi network and set “IP address settings” as “Automatic.”
- Now “DHPC Host Name Screen” screen will appear in front of you; here, opt for “Do Not Specify.”
- Under the “DNS Settings,” opt for “Manual” and enter these Google DNS values as stated below:
- Enter “18.104.22.168” & “22.214.171.124” in primary & secondary DNS fields and tap on “Next.”
- Now on the “MTU Settings” page, tap on “Manual” and set the “1456” as the MTU value.
- Under Proxy Server, choose “Do Not Use.” And then click on “Test Internet Connection.”
- Once finished, try logging in to the PSN server to see whether the problem has been fixed.
Fix 5: Make Change in Privacy Settings
- Open PlayStation and navigate to “Settings,” and then click on “Network” and now choose “PlayStation Network.”
- Then click on “Account Management” and opt for “Privacy Settings.”
- On the privacy settings page, click on “Gaming | Media” tab.
- Then, choose “No One” from the dropdown menu by clicking on the “Edit” button right next to it.
- Perform the same practice for the “Friends | Connection” & “Personal Info | Messaging” options.
Fix 6: Reset Your PlayStation To Default Settings
If the issue still exists, you may try resetting your PlayStation (PS4) to factory settings to fix this PlayStation network sign-in failed problem.
- Open PlayStation, navigate to “Settings,” and click on “Initialization.”
- Click on “Initialize” PS.
- Now on the next page, select the “Full” option to perform a “Factory Reset.”
- Wait until the reset procedure is complete. Once finished, restart PlayStation to see whether the issue has been fixed.
To Sum It Up
So, that’s it, folks! This is all we got for you for today’s how-to guide stating to fix your PlayStation network sign-in failed issue. This problem in common and easily fixable too. Give these methods a try, and let us know which world you are in.