When you run the DISM scan on your Windows 11 or Windows 10 system, you may get the Unable to access the Image Error 2, which consequently stops the Windows system image and component store repair operation on your device. This post provides the most applicable solutions to the error.
When the DISM Error 2 occurs on your system, the known accompanying error description could be any of the following;Unable to access the image. Make sure that the image path and the Windows directory for the image exist and you have Read permissions on the folder.An error occurred while attempting to start the servicing process for the image located at C:. For more information, review the log file.The system cannot find the file specified.
In all cases, you can review the logfile located at C:WindowsLogsDISMdism.log.
DISM Unable to access the Image Error 2
If the DISM Unable to access the Image Error 2 has occurred on your Windows 11/10 computer, to resolve the issue, you can try our recommended fixes below in no particular order (after you must have gone through the initial checklist) and see what works for you!
- Initial checklist
- Refresh DISM Tool
- Run the DISM scan and specify another source
- Restore Windows Registry
- Reset PC or Cloud Reinstall or perform In-place Upgrade Repair
Let’s see the listed solutions in detail.
1] Initial checklist
Before you roll up your sleeves and dive into the solutions below, you can carry out the following pre-tasks, and after each task see if the DISM tool runs without issues and throwing error codes:
2] Refresh DISM Tool
If the initial checklist didn’t pan out, your next line of action to resolve the DISM Unable to access the Image Error 2 on your Windows 11/10 computer is to refresh the DISM Tool – by refreshing the DISM tools on your PC, the /Restorehealth switch will be automatically enabled to run scans and repair the corrupted files automatically from the operating network.To refresh DISM Tool, you can use the revertpendingactions parameter for DISM. Run Command Prompt, and execute the following command:
dism.exe /image:C: /cleanup-image /revertpendingactions
Afterward, restart your PC, and on boot, run the command below in elevated Command prompt to clean up the component store:
dism.exe /online/Cleanup-Image /StartComponentCleanup
Restart your computer once the cleanup completes, and run System File Checker in Safe Mode. Then finally, you can run the command below
dism.exe /online /Cleanup-Image /RestoreHealth
If the error in hand reoccurs, try the next solution.
4] Restore Windows Registry
This solution worked for an affected user that had a brief power outage and the PC in sleep mode rebooted, but Windows froze and was manually rebooted and got to the Windows logo with spinning dots screen and then crashed with a BSOD. On running DISM scan, the error was triggered. However, the user later reported it wasn’t a DISM problem, rather it appeared that after the power outage the Registry got super corrupted. In this case, what worked was to Restore Windows Registry, and afterwards, running the DISM tool completed without throwing any error code.
5] Reset PC or Cloud Reinstall or perform In-place Upgrade Repair
At this point, if the error in highlight is still not fixed after you have exhausted the options above, it’s most likely due to some kind of severe system corruption. In this case, your next line of action is to reset Windows 11/10 or Cloud Reinstall to reset every Windows component. If both procedures fails to resolve the issue, you can try In-place Upgrade Repair.
Hope this helps!
How do I fix DISM Error 5 Access Denied?
This typically occurs due to insufficient permissions on the system. Therefore, many people can fix DISM Error 5 Access Denied by simply making sure the current logged in user has administrator privilege on the system. Also, running the DISM command in Safe mode with Networking may solve the issue. If this does not help, activate and use the built-in super-admin account in Windows.
Why is DISM not working?
If DISM failed on your system and throws error code(s) like 87, 112, 11, 50, 3, 87,1726, 1392, 1393, 1910 you might be able to fix the problem simply by disabling certain antivirus features or by disabling or uninstalling your antivirus altogether. Once you disable your antivirus, repeat the DISM scan again.