hyundai tucson, mini convertible score perfect in reliability

In another reliability survey, the Hyundai Tucson and MINI Convertible are deemed the most dependable new cars in the UK with a perfect 100 percent score. They were the only two all-new models, joined by the 2014-2019 Kia Soul and 2017-2021 Mitsubishi Eclipse Cross.

Done by British car buyers guide, What Car? in association with MotorEasy, the study asked owners of cars aged up to five years old whether their car had gone wrong in the past two years, how long repairs took and how much they cost. These factors determined their final score.

Of the 24,927 drivers surveyed, 21 percent had experienced a fault with their car and, although 83 percent of faults were repaired free of charge. 37 percent of cars could still be driven and were fixed within a day, but 26 percent took more than a week to repair.

On the flip side, the least reliable cars were mostly from luxury brands with the Land Rover Discovery scoring the lowest (70.7 percent) by the 2008-2017 Audi Q5 (73.4 percent), the present Audi Q3 (74.2 percent) and Peugeot 3008 (74.4 percent).

At brand level, Lexus was named as the most dependable with an overall score of 98.4 percent, followed by Toyota on 97.2 percent. In fact, five of the 10 highest scoring models belong to those two brands.

On the other hand, Jeep has the least reliable cars according to owners, gaining a rating of only 77 percent. Land Rover and Fiat were second and third worst for reliability, although Land Rover’s sister brand Jaguar fared a little better.

When it comes to powertrains, surveyed owners say hybrids are the type of car to choose if your priority is reliability. Cars in this class scored an average of 95.4 percent and they took first place in four of the other 11 categories. By contrast, electric cars averaged 90.9 percent, making them the third least dependable class, ahead of only luxury cars and luxury SUVs.

What Car?’s results similarly echo

the study done by Warrantywise

which used quantifiable data to determine their results. In that case, their study went as far back as 10 years old—double the timeframe of Whar Car?’s study.

Top 10 most reliable brands (cars up to five years old)

    Lexus – 98.4 percent

    Toyota – 97.2 percent

    Mini – 97.0 percent

    Mitsubishi – 97.0 percent

    Hyundai – 95.8 percent

    Suzuki – 95.8 percent

    Kia – 95.5 percent

    Mazda – 95.2 percent

    MG – 95.0 percent

    Dacia – 94.4 percent

Bottom 10 most reliable brands (cars up to five years old)

    Jeep – 77.0 percent

    Land Rover – 81.4 percent

    Fiat – 86.4 percent

    Alfa Romeo – 87.3 percent

    Peugeot – 87.4 percent

    Ford – 87.8 percent

    Jaguar – 88.7 percent

    Nissan – 89.3 percent

    Vauxhall – 89.5 percent

    Mercedes – 89.5 percent

Best and worst car classes

  • Hybrid cars – 95.4 percent class reliability rating

    Most Reliable: Hyundai Tucson (2021 – present) – 100 percent

    Least Reliable: Mercedes A-Class hybrid (2018 – present) – 78.4 percent

  • Family cars – 94.7 percent class reliability rating

    Most Reliable: Lexus CT200h (2011 – 2021) – 99.3 percent, Toyota Auris hybrid (2013 – 2019) – 99.3 percent

    Least Reliable: Audi A3 (2020 – present) – 74.2 percent

  • Small SUVs – 94.3 percent class reliability rating

    Most Reliable: Kia Soul (2014 – 2019) – 100 percent

    Least Reliable: Nissan Juke (2010 – 2019) – 82.9 percent

  • Family SUVs – 93.7 percent

    Most Reliable: Mitsubishi Eclipse Cross (2017 – 2021) – 100 percent, Hyundai Tucson (2021 – present) – 100 percent

    Least Reliable: Peugeot 3008 (2017 – present) – 74.4 percent

  • Coupes, convertibles and sports cars – 92.2 percent class reliability rating

    Most Reliable: Mini Convertible (2016 – present) – 100 percent

    Least Reliable: Porsche 718 Cayman (2016 – present) – 77.9 percent

  • Small cars – 92.1 percent class reliability rating

    Most Reliable: Toyota Aygo (2014 – 2022) – 99.1 percent

    Least Reliable: Ford Fiesta (2018 – present) – 80.2 percent

  • Executive cars – 92.1 percent class reliability rating

    Most Reliable: Lexus IS (2013 – 2021) – 98.3 percent

    Least Reliable: BMW 3 Series (2019 – present) – 81.2 percent

  • MPVs – 91.3 percent class reliability rating

    Most Reliable: Mercedes B-Class (2019 – present) – 98.5 percent

    Least Reliable: Volkswagen Touran (2015 – present) – 75.2 percent

  • Executive cars – 92.8 percent class reliability rating

    Most Reliable: Skoda Superb petrol (2015 – present) – 99.2 percent

    Least Reliable: Mercedes-Benz C-Class (2014 – present) – 80.9 percent

  • Electric cars – 90.9 percent class reliability rating

    Most Reliable: Nissan Leaf (2011 – 2018) – 98.9 percent

    Least Reliable: Tesla Model S (2014 – present) – 78.9 percent

  • Luxury SUVs – 90.3 percent class reliability rating

    Most Reliable: Porsche Macan (2014 – present) – 98.0 percent

    Least Reliable: Land Rover Discovery (2017 – present) – 70.7 percent

  • Luxury cars – 89.4 percent class reliability rating

    Most Reliable: Jaguar XJ (2010 – present) – 98.3 percent

    Least Reliable: Audi A6 (2018 – present) – 80.3 percent

Top 10 most reliable models

    Hyundai Tucson (2021-present) – 100 percent

    Kia Soul (2014-2019) – 100 percent

    Mini Convertible (2016 – present) – 100 percent

    Mitsubishi Eclipse Cross (2017-2021) – 100 percent

    Toyota RAV4 (2019-present) – 99.5 percent

    Lexus CT200h (2011-2021) – 99.3 percent

    Toyota Auris (2013-2019) – 99.3 percent

    Toyota Aygo (2014-2022) – 99.1 percent

    Mazda CX-3 (2016-present) – 99.1 percent

    Lexus UX (2019-present) – 99.0 percent

Bottom 10 least reliable models

    Land Rover Discovery (2017-present) – 70.7 percent

    Audi Q5 (2008 – 2017) – 73.4 percent

    Audi A3 (2020-present) – 74.2 percent

    Peugeot 3008 (2017-present) – 74.4 percent

    Volkswagen Touran (2015-present) – 75.2 percent

    Volkswagen Golf SV (2014-present) – 75.8 percent

    Nissan X-Trail (2014-present) – 75.8 percent

    Porsche 718 Cayman (2016-present ) – 77.9 percent

    Mercedes A-Class hybrid (2018-present) – 78.4 percent

    Skoda Octavia (2020-present) – 78.7 percent

    Range Rover Evoque (2011-2019) – 78.8 percent

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