You may occasionally need to bring your smartphones to the service center for repairs. The crucial aspect of this practice is the possibility of your private information, such photos, falling into the wrong hands. Some users must first back up their data, then transfer it back when repairs have been made, in order to avoid this.
However, Samsung just unveiled a new feature that can save you the trouble of keeping your images in a backup storage while your device is being repaired in a service center.
Samsung’s Repair Mode Feature
Enter Repair Mode, a feature that will allow technicians to access your phone’s internals to a limited extent. It sounds like they’ll have access to enough to make the repair but not enough to reveal your photos, according to The Verge.
It will essentially be like the phone has been reset, as GSM Arena noted. Photos, texts, accounts, and even apps will all be hidden under the mode. All that will be running are the installed default apps.
When repairs are complete and you pick up your phone, you can use a fingerprint or pattern lock to turn off Repair Mode. When the phone restarts, all of your data will be fully accessible. All subsequent changes by the technician during the repair will also be undone.
GSM Arena also mentioned that the phone also has the option to keep a history of recent problems, including which apps were running at the time. This will aid in the diagnosis of the issue. Naturally, this log will not contain any personal information. You will also have the option to start Repair Mode without creating a log.
You can access the Repair Mode feature through the Battery and Device Care screen in the Settings.
Repair Mode Feature Limitations
The Galaxy S21 series will receive Repair Mode first via a software update. According to Samsung, it will expand it to several additional models in the future.
However, the tech giant hasn’t yet specified which exact phones will enable Repair Mode or whether the feature will be available in other regions.
South Korea will definitely get it, although the U.S. hasn’t received a confirmation yet.
This appears to be a test run for the new feature before it is made available in more places and on more phones.
Samsung Tops the Smartphone market for Q2 2022
According to the most recent studies, Samsung retained its dominance despite the decline in the smartphone market. Market research company Canalys said Samsung shipped the most smartphones globally in Q2 2022.
The tech behemoth was able to sell approximately 60 million smartphone models, claiming a 21% market share globally. With an 18% market share in the previous quarter (Q2 2021), the company performed lesser in Q2 2022. In comparison to shipments of over 300 million smartphones in Q1 2022, there were about 275 million smartphones shipped globally a year later, which is a 9% decrease.
Nonetheless, Samsung still tops Q2 2022 smartphone market share with the assistance of robust sales of the Galaxy S22 Ultra and Galaxy A series.