Facebook Messenger is great for staying in touch with friends and family. The app keeps you informed of new messages and incoming calls by displaying timely notifications and playing an alert sound. However, Messenger app notifications don’t always work as expected. Sometimes, you might notice that your Messenger app notifications won’t play any alert sound on your Android or iPhone.

android

It can be frustrating when Messenger notifications fail to announce themselves with a sound and you’ll often miss the messages. Here are the solutions to fix the Facebook Messenger notifications issue.

1. Check the Notification Volume on Your Phone

To start the troubleshooting, inspect the notification volume on your Android or iPhone. If the notification volume is too low, you may have trouble hearing your Messenger notifications.

Android

Step 1: Open the Settings app on your phone and head over to ‘Sound and vibration.’

android

Step 2: Head to Notification sound and move the slider to your right to increase the volume.

android
android

iPhone

Step 1: Open the Settings app and navigate to ‘Sound & Haptics.’

android

Step 2: Use the slider under ‘Ringtone and Alert Volume’ to increase the volume to your liking.

android

2. Check In-App Notification Settings

Facebook Messenger lets you modify notification preferences from its in-app settings menu. You’ll need to go through these settings to ensure that notifications are not muted from there.

Android

Step 1: Open the Messenger app on your Android.

Step 2: Tap the profile icon in the top-left corner and select Notifications & sounds.

android
android

Step 3: Check the Ringtone and turn on the toggle for ‘In-app sounds.’

android

Step 4: Next, tap on Customize notifications and select Alert from the following menu.

android
android

iPhone

Step 1: In the Messenger app on your iPhone, tap the Settings icon in the bottom-right corner.

android

Step 2: Go to Notifications and sounds.

android

Step 3: Under Sounds and vibrations, enable the toggle for ‘While using app’ and check the text notification tone.

android
android

3. Check System Notification Settings for Messenger

Android and iOS allow you to customize notification behavior for each of your apps separately. If you’ve accidentally muted Messenger notification sounds on your phone, follow these steps to unmute them.

Android

Step 1: Long-press on the Messenger app icon and tap the info icon from the menu that appears.

android

Step 2: Tap on Notifications and select ‘Allow sound and vibration.’

android
android

Step 3: Next, tap on Notification categories.

android

Step 4: Go through each notification type and make sure none of them are set to Silent.

android
android

iPhone

Step 1: Open up the Settings app on your iPhone and navigate to Notifications.

android

Step 2: Scroll down to tap on Messenger and enable the toggle for Sounds from the following menu.

android
android

4. Close the Messenger App on Your Computer

If you have the Messenger app open on your computer, notifications may appear there instead of on your phone, and you may not hear them. If you don’t want that, close the Messenger app on your PC or Mac. If you’re using Messenger in a web browser, close the Messenger tab so that the notifications appear on your phone.

5. Unmute Messenger Chats

If the Messenger app does not play a notification sound when you receive messages from a specific person, you may have muted notifications for that person. Here’s how you can unmute them.

Step 1: In the Facebook Messenger app, navigate to the People tab and tap on the Contacts icon in the top-right corner.

android

Step 2: Locate and select the contact you wish to unmute. Then, tap the info icon in the top-right corner.

android
android

Step 3: Go to Notifications & sounds and enable all the toggles from the following menu.

android
android

Step 4: Lastly, check Notification sounds for that contact.

android
android

6. Disable Do Not Disturb Mode

If you’ve enabled Do Not Disturb mode on your Android or Focus mode on your iPhone, you won’t receive any notifications from Messenger, let alone hear the sound of it.

To disable Do Not Disturb mode on your Android, swipe down from the top of the screen to access the Quick Settings panel. Tap the Do not disturb tile to disable it.

android

To disable Focus mode on your iPhone, swipe down from the top-right corner of the screen (or swipe upwards from the bottom of the screen on iPhones with a physical Home button) to bring up the Control Center. Tap on the Focus icon to turn it off.

android

7. Update the Messenger App

If you have disabled automatic app updates on your phone, you may be using an outdated version of the Messenger app. If the problem with the Messenger notification sound is related to the app version you’re using, updating the app should help.

Head over to Play Store or App Store on your phone to update the Messenger app and see if that gets notification sounds to work again.

Messenger for Android

Messenger for iPhone

Never Miss a Message

When Messenger notifications fail to make a sound, you risk missing important messages and calls. Fortunately, you can resolve this annoying issue with some quick and straightforward fixes. As always, let us know which solution worked for you in the comments below.

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