Microsoft Outlook provides an excellent email experience even on mobile devices. However, like any other app, Outlook has its fair share of problems. One of them is when Outlook fails to sync emails on your iPhone.

microsoft

The Outlook app may fail to sync data for various reasons, but the good news is that fixing the problem is easy. Below are some useful troubleshooting tips you need to try if Outlook is not syncing emails on your iPhone.

1. Force Close Outlook and Open It Again

You can start by force-closing the Outlook app and opening it again. This will give the app a fresh start and fix any temporary glitches that may have prevented it from retrieving fresh data.

Swipe up from the bottom of the screen to bring up the app switcher. Swipe upwards on the Outlook app card to close it. Reopen the Outlook app and see if it syncs your emails.

microsoft

2. Allow Outlook to Use Mobile Data

On iPhone, the iOS allows you to manage mobile data permissions for each app separately. If you’ve disabled mobile data access for Outlook, the app will not sync emails unless you connect to a Wi-Fi network.

To allow mobile data permission to Outlook, open the Settings app and scroll down to tap on Outlook. Enable the toggle next to Mobile Data.

microsoft
microsoft

3. Reset Account Settings

If you’re having sync problems with only one of your accounts in the app, Outlook recommends that you reset all settings for that account to fix the issue. Here’s how to go about it.

Step 1: In the Outlook app, tap on your profile picture in the top left corner. Then, tap the settings icon in the bottom left corner.

microsoft
microsoft

Step 2: Select your email account that’s not syncing.

microsoft

Step 3: Tap on Reset Account and hit OK to confirm.

microsoft
microsoft

The Outlook app will close automatically. Reopen the app and see if it syncs your emails.

4. Disable Focused Inbox

Focused Inbox is a feature in the Outlook app that automatically separates your essential emails from the rest. This feature can sometimes be aggressive and move some of your important emails to a separate inbox. And you’ll feel that the app isn’t fetching new emails.

Hence, it’s best to disable this feature if you do not wish to miss out on any new emails.

Step 1: Open the Outlook app and tap on your profile picture in the top left corner.

microsoft

Step 2: Tap the gear-shaped icon in the bottom-left corner.

microsoft

Step 3: Under the Email section, toggle off the switch next to Focused Inbox.

microsoft

5. Enable Background App Refresh for Outlook

Background App Refresh is a feature in iOS that allows an app to sync data even when you’re not using it. If Background App Refresh is disabled for Outlook, the app will have trouble syncing your emails automatically. Here’s how you can enable it.

Step 1: Open the Settings app and scroll down to tap on Outlook.

microsoft

Step 2: Enable the toggle next to Background App Refresh if it isn’t already.

microsoft

6. Turn Off Low Power Mode

Enabling Low Power Mode on your iPhone may impair an app’s ability to update data in the background. If you’re having sync issues with Outlook, you’ll need to disable Low Power Mode. To do so, open the Settings app and tap on Battery. Turn off the switch next to Low Power Mode.

microsoft
microsoft

7. Remove and Re-add Email Account

Authentication issues with your email account may prevent Outlook from syncing emails. If that’s the case, you can remove your account from the app and add it again. Here’s how to do it.

Step 1: In the Outlook app, tap on your profile picture in the top left corner and tap the gear-shaped icon to visit the settings menu.

microsoft
microsoft

Step 2: Select your email account.

microsoft

Step 3: Tap on Delete Account.

microsoft

Step 4: Head back to the Settings menu and tap on ‘Add Email Account’ to sign in with your account.

microsoft

8. Update the Outlook App

App updates typically bring bug fixes and performance improvements to an app. If the sync issue is limited to the particular version of the app you’re using, updating the app will help.

Head over to App Store and update the Outlook app. Following that, Outlook should sync your emails as before.

Outlook for iOS

Never Miss an Email

We hope that one of the solutions helped you get Outlook up and running on your iPhone. If continue to face problems, consider switching to a different email app on your iPhone.

TECH NEWS RELATED

Apple iPhone 15 Series prices tipped: Read on to find out more

Apple is working on its annual iPhone 15 Series for 2023. The iPhone 15 Series is expected to have 4 devices, like 2022- iPhone 15, iPhone 15 Plus, iPhone 15 Pro, and iPhone 15 Pro Max. It is also expected to get some updates in the design and camera ...

View more: Apple iPhone 15 Series prices tipped: Read on to find out more

The next iOS 16 update will fix two annoying iPhone 14 issues

Say goodbye to those pesky flashing lines

View more: The next iOS 16 update will fix two annoying iPhone 14 issues

How to Find WiFi Password on iPhone

If you do not know the password for your Home WiFi Network, you can find below three different methods to Find WiFi Password on iPhone. Find WiFi Password On iPhone If you are still using the same WiFi Password that was setup by your Internet service provider, you may have ...

View more: How to Find WiFi Password on iPhone

How to clear Discord cache on Windows, iPhone, Android, Mac

After being used for some time, any app accumulates many cache files. While they make the app faster, with time, it becomes outdated and can cause issues. The Discord app is no exception, and since it relies heavily on cached files, it’s a good idea to clear the cache occasionally. ...

View more: How to clear Discord cache on Windows, iPhone, Android, Mac

Netflix redesigned its iPhone app, and you can download it now

Netflix is constantly making subtle changes to the user interfaces of its apps, but it’s not often that we get a comprehensive refresh. The time has finally come, as Netflix rolled out a massive update for its iPhone app this week that completely revamps the UI. Design engineer Janum ...

View more: Netflix redesigned its iPhone app, and you can download it now

Apple has made it harder to use Apple TV 4K without an iPhone, and it's a step back

And all for the sake of terms and conditions…

View more: Apple has made it harder to use Apple TV 4K without an iPhone, and it's a step back

7 new Siri skills every iPhone user needs to learn

Siri is Apple’s voice assistant on iPhone, iPad, Mac, and Apple Watch. It’s more than a decade old and it’s a feature many people use regularly for different tasks. Apple has upgraded the Siri functionality over the years, although the assistant isn’t quite on par with Google Assistant or Amazon ...

View more: 7 new Siri skills every iPhone user needs to learn

iPhone 16 Pro could be the first mid-level Apple phone with a periscope zoom lens

Want a periscope-enabled iPhone? Maybe wait until 2024

View more: iPhone 16 Pro could be the first mid-level Apple phone with a periscope zoom lens

iPhone 15 Pro periscope camera looks increasingly likely

Foxconn’s iPhone business chief replaced after COVID outbreak and protests

Netflix’s iPhone app just got much slicker, but still lacks crucial features

How to use iPhone's Do Not Disturb mode

Apple adding periscope lens to both iPhone 16 Pro models in 2024

How to Fix iMessage Not Activating on iPhone

How to Backup iPhone to iCloud, Mac & Windows PC

Crazy invention snoozes iPhone in the most ridiculous way possible

iPhone 14 Pro supply catches up with demand

Apple microLED displays rumored for iPhone, iPad, and Mac after Apple Watch Ultra

Apple Music Pausing or Disconnecting on iPhone: How to Fix?

Amazon Great Republic Day Sale 2023 Best discounts on phones – iPhone 13, OnePlus Nord 2T 5G, Redmi A1 and more

OTHER TECH NEWS

Top Car News Car News