doordash sues new york city over law that requires it to share customer data with restaurants

© Illustration by Alex Castro / The Verge DoorDash is suing New York City (again)

Food delivery company DoorDash has filed yet another lawsuit against New York City, calling a new law requiring delivery companies to share customer data with restaurants “a shocking and invasive intrusion of consumers’ privacy.”

Under the law approved in July, third-party food delivery services in the city would have to share customers’ names, phone numbers, emails, and delivery addresses with a restaurant that fulfills a DoorDash order, unless the customer opts out. In its complaint, DoorDash argues that customers entrust DoorDash with sensitive data, “that they would not entrust to small businesses that do not have similar robust data safety and security protocol.”

The company added that in-person diners don’t typically expect to disclose sensitive personal information to restaurants. “Moreover, the Ordinance’s presumption that every customer consents to sharing their personal data—unless they specifically opt out on a per-order basis—flies in the face of prevailing privacy best practices,” the lawsuit states. And there are no guarantees that restaurants would be able to store customer data in a way that both complies with privacy laws and prevents unauthorized access, DoorDash argues.

New York City councilor Keith Powers, who introduced the legislation earlier this year, didn’t immediately reply to a request for comment on the lawsuit Wednesday.

The Electronic Frontier Foundation (EFF) wrote in a July letter to New York City Council that it “sympathize[d] with the goal to set a more level playing field for all businesses particularly after the year we have all faced,” but that it opposed the measure: “privacy should be the default of any transaction, and consumers should be asked to opt-in to sharing of their information every time it could be transferred to a new entity.”

In addition, the EFF said, the ordinance “sets up a ripe target for hackers and data thieves who want to exploit [the customers’] information.

Restaurants that relied on deliveries to stay open during the pandemic last year have tangled with online delivery platforms like DoorDash over some of their business practices. A pizzeria owner who bought his own inventory from DoorDash at a profit last year highlighted how the delivery companies seemed to be willing to lose money on deliveries to add more restaurants to their ecosystems. DoorDash rival Grubhub has been caught making websites that impersonated restaurants and listing restaurants on its platform without their knowledge or permission.

Last week, DoorDash, Grubhub, and Uber Eats filed suit against New York City over another new law that caps the amount of fees the delivery companies can collect from restaurants. The city put a temporary cap on delivery fees last June restricting the delivery platform to a maximum fee of 23 percent per order, which breaks down as 15 percent for delivery, 5 percent for having the restaurant listed on its app, and 3 percent for credit card processing fees. The platforms have been accused of adding other unclear fees on top of their delivery fees, however.

In the lawsuit it filed Wednesday, DoorDash is seeking an injunction against enforcing the new customer data rule, unspecified monetary damages, and a jury trial. The law is currently slated to take effect in December, barring any court action.

Latest breaking 24h news around the world Latest breaking 24h news around the world - Page 2 Latest breaking 24h news around the world - Page 3


LATEST NEWS

NEWS RELATED

Yahoo Gets Help from Sunrise Creator to Create Calendar App

(Photo : Image from Unsplash Website) Yahoo Gets Help from Sunrise Creator to Create Calendar App Yahoo is tapping the help of Sunrise creator to help the company create a calendar app. Could this new app replace the highly used Google Calendar or other popular calendar apps? Yahoo Calendar to…

Read more: Yahoo Gets Help from Sunrise Creator to Create Calendar App

How to use Apple's new Mail Privacy Protection to fight email tracking

© Sigmund / Unsplash Tracking pixels are essentially this, but way less obvious. When you read your email, there’s a chance whoever sent it is reading you too. As your eyes grab information from the screen, the sender may be grabbing information about you by way of a tiny tracking…

Read more: How to use Apple's new Mail Privacy Protection to fight email tracking

Pokemon Go October 2021 events: Raids, Zarude, Halloween and more

© Provided by CNET Niantic October is just around the corner, and it’s shaping up to be another busy month for Pokemon Go  players. Developer Niantic has a variety of events and activities lined up for the game over the next few weeks, including new legendary raids, October’s Community Day, the…

Read more: Pokemon Go October 2021 events: Raids, Zarude, Halloween and more

Meng's surprise release may not improve China's relationship with US or Canada, analysts say

The surprise agreement between US prosecutors and Huawei Technologies Co. executive Meng Wanzhou that allows Meng to return to China after nearly three years of detention in Canada will not reset strained relations among the three nations any time soon, analysts said Even if China releases Michael Spavor and Michael…

Read more: Meng's surprise release may not improve China's relationship with US or Canada, analysts say

How to make Tab Groups in Safari on your iPhone with iOS 15 or Mac with Safari 15, and keep your tabs organized

© Isabel Pavia/Getty Images How to make Tab Groups in Safari on your iPhone with iOS 15 or Mac with Safari 15, and keep your tabs organized You can make Tab Groups in Safari on both your iPhone and Mac computer. Tab Groups are like folders, and let you better…

Read more: How to make Tab Groups in Safari on your iPhone with iOS 15 or Mac with Safari 15, and keep your tabs organized

Google TV finally gets its mobile remote for Android

© Provided by What Hi-Fi? Google TV finally gets its mobile remote for Android You can now control the Google TV interface using your Android device, The Verge reports. Google announced the feature back in May, so it’s been a long time coming. It will be useful for anyone who…

Read more: Google TV finally gets its mobile remote for Android

Burger King Launches New NFT Campaign with Sweet

Top fast-food chain Burger King has launched a new and large-scale NFT campaign together with the online NFT platform Sweet. The new event marks the next phase of the brand’s “Keep It Real Meals” campaign that features American rapper Nelly, Brazilian singer Anitta, and American singer LILHUDDY. While several casual…

Read more: Burger King Launches New NFT Campaign with Sweet

Luminous aurora seen from ISS drapes Earth in a glowing green veil

© Provided by CNET ESA astronaut Thomas Pesquet captured a stunner of a view of an aurora during a full moon. ESA/NASA/Thomas Pesquet I’ve seen a lot of photos taken from the International Space Station of auroras floating over Earth in magical waves of glowing light. They have all been…

Read more: Luminous aurora seen from ISS drapes Earth in a glowing green veil

Pokemon Go October 2021 events: Zarude, raids, Halloween and more

Three Apple iOS 15 Zero-Day Vulnerabilities Still Active? Security Experts Share iPhone Maker Covers Up the Flaws

It's Friday, here's the Galaxy S22 Ultra render that has the Android blogosphere abuzz

This International Space Station VR experience lets you explore the ISS… and it's as amazing as it sounds

Disney sues to keep its Avengers copyrights assembled

Shipping delays could ruin your holidays

How to take a screenshot on Apple Watch and where to find your screenshots

Learn How Technology Demand Affects the Price of Precious Metals

OTHER NEWS