The default Safari browser on iPhone can sometimes freeze, get stuck, crash or refuse to work. You can find below the steps to fix the problem of Safari Not Working on iPhone.
Safari Not Working on iPhone or iPad
The problem of Safari browser getting stuck, freezing, hanging, crashing or becoming totally unresponsive on iPhone has been reported by users.
This issue can be caused by a variety of reasons, ranging from Safari browser Cache being clogged up with outdated files, temporary glitches in iCloud to certain Safari features not functioning properly on your iPhone.
1. Restart iPhone or iPad
The problem could be due to a stuck file or processes preventing the Safari browser from working properly on your iPhone.
Go to Settings > General > scroll down and tap on Shut Down. On the next screen, use the Slider to Power OFF iPhone.
Wait for 30 seconds and press the Power button to Restart iPhone.
2. Enable Cellular Data
If you are not connected to WiFi, make sure that Safari browser is allowed to use Cellular data on your iPhone.
Open Settings > tap on Cellular > scroll down and move the toggle next to Safari to ON position.
Once Cellular data is enabled, you should be able to use Safari browser on your iPhone.
3. Enable/Disable Airplane Mode
Enabling/Disabling Airplane Mode resets wireless antennas on your device and helps in fixing network connectivity issues.
Open Settings and move the slider next to Airplane Mode to ON position.
After 15 seconds, disable Airplane Mode by moving the toggle to OFF position.
Now, try to use the Safari browser on your iPhone and see if you are able to browse normally.
4. Clear Safari History & Website Data
The most common reason for Stuck Safari Browser on iPhone is due to Safari Cache being clogged up with outdated or corrupted files.
Go to Settings > Safari > scroll down and tap on Clear History and Website Data option, located under “Privacy and Security” section.
On the confirmation pop-up, select Clear History and Data option to confirm.
Once Safari Cache is cleared, you should be able to browse normally using the Safari browser on your iPhone.
5. Update Safari Browser
Apple Updates Safari browser along with its regular iOS updates. Hence, make sure that the latest version of iOS is installed on your iPhone.
Go to Settings > General > Software Update > On the next screen, tap on Download and Install (If an iOS update is available).
Patiently wait for the iOS update to be download to your device. Once the download is complete, install the update by tapping on Install Now option.
6. Enable JavaScript
Go to Settings > Safari > scroll down and tap on Advanced > On the next screen, move the toggle next to JavaScript to ON position.
Restart your device and see if Safari browser is now working properly on your iPhone.
7. Reset Network Settings
Note down the Password for your WiFi Network and follow the steps below to Reset Network Settings.
Go to Settings > General > Transfer or Reset iPhone > Reset > On the pop-up, select Reset Network Settings option.
If prompted, enter your Lock Screen Password > On the confirmation pop-up, tap on Reset Network Settings to confirm.
After iPhone restarts, go to Settings > WiFi > select your WiFi Network > enter the Password to join your WiFi Network.
8. Disable Safari Suggestions
Go to Settings > Safari > On the next screen, disable Safari Suggestions and Search Engine Suggestions by moving the toggle to OFF position.
Now, see if Safari browser is loading properly on your iPhone.
9. Disable Autofill
Go to Settings > Safari > Autofill > On the next screen, move the slider next to Use Contact Info and Credit Cards to OFF position.
10. Disable iCloud Safari Syncing
Open Settings > tap on your Apple ID Name > iCloud > On the next screen, move the toggle next to Safari to OFF position.
Now, open Safari browser and you should be able to browser normally.