Tata Communications, an India-based digital ecosystem enabler, and Singapore Airlines Limited (SIA), the national carrier of Singapore, have announced a multi-year agreement to transform the airlines communications and collaboration tools to enhance employee productivity and boost user experience.
This new transformative initiative delivered on Tata Communications GlobalRapide platform enables SIA users to be connected and collaborative anytime and anywhere globally.
“We take great pride in our long-standing relationship with Singapore Airlines,
Tata Communications has been working with SIA for the last five years and in addition to the above solutions, Tata Communications IZOTM SDWAN also enables SIA with intelligent customer call routing to their global customer service centers, ensuring a seamless customer experience.
Additionally, SIA pilot and cabin crew collaboration platforms are also powered by Tata Communications MOVE enabling global and always connected experience to the crew.
A part of the Tata Group, Tata Communications is a global digital ecosystem enabler powering today’s fast-growing digital economy in more than 190 countries and territories.
The firm enables digital transformation of enterprises globally with collaboration and connected solutions, core and next gen connectivity, cloud hosting and security solutions and media services.
The company connects businesses to 80 percent of the world’s cloud giants.